Billing Help Articles
Articles
How to add sub users (contacts) to the billing system
In this article, we’ll be covering the addition of sub-users (known as Contacts) to your billing...
How to change the billing panel language
To change the language of your billing panel, you may click on the leftmost icon at the top right...
How to switch games
1. Login to the Client Billing Area2. Click on the 'Services' icon3. Select the Service you want...
In what currency are my payments made to Host Havoc?
While Host Havoc is a Canada-based business, we invoice all of our clients in US dollars. There...
My card is being declined or white screen appears after entering credit card info
If you are getting a blank screen after entering your credit card information, it is likely due...
Receiving donations/contributions via the Public Pay system
TEMPORARILY DISABLEDReceiving donations from players and community members is a great way to...
Will I be charged taxes when paying for my services?
With Host Havoc being an established Canadian business, we are obliged to charge all Canadian...
How to upgrade or downgrade your service
You may upgrade or downgrade your services at any time. To do so, you'll need to follow these...
How can I transfer my service(s) to someone else?
To transfer your service(s) to another individual, we will require the following:- The...
How to cancel your service(s)
To submit a cancellation request, do the following:
- Log into our billing area.
- Click on...
