Cancellation of your services is a fully automated process and does not require any communication/intervention with our billing department.
To submit a cancellation request, please do the following:
- Log into your billing area.
- Click on Services -> My Services on the left-hand side.
- Click on the service you wish to cancel.
- Click Request Cancellation on the right-hand Actions menu.
Notice: Choosing to immediately cancel your service will IMMEDIATELY terminate your service as well as its files. You can choose to cancel at the end of your billing period, and you will no longer be invoiced for the service but wish for it to run until expired.