How to add sub users (contacts) to the billing system

In this article, we’ll be covering the addition of sub-users (known as Contacts) to your billing account. This permits you to add friends, family and fellow server administrators to your account, allowing them to make payments, submit support tickets and more.


To add a sub-user (contact), please follow these steps:

- Log into the billing system.
- On the top right of your billing panel you will see a Hello <your name>! menu item. Click on it and then click on User Management.
- At the bottom of this page there is an "Invite new user" section. Here, you will add their email and either assign all permissions or  grant specific account-related permissions.
- Once all info has been added and permissions assigned, click on "Send Invite"

If you have any further questions, please submit a support ticket and a team member will be happy to assist you.

  • Billing, Sub-Users
  • 230 Users Found This Useful
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