How to Use an FTP Client with Your Soulmask Server

Published June 9, 2026 · By Host Havoc Technical Support Team

FTP gives you direct access to your Soulmask server files for uploading configs, downloading backups, and managing the file system. This guide uses FileZilla, a free FTP client.

Download FileZilla from: https://filezilla-project.org/download.php?show_all=1

Connect FileZilla to your server

  1. Log into the Game Control Panel and navigate to your server.
  2. Near the middle of the screen, locate the FTP Info section. Copy the FTP IP and port displayed there. It will look similar to 167.114.172.201:8821.
  3. Paste the FTP IP and port into the Host field in FileZilla.
    FileZilla Host field with FTP IP and port entered from the game panel

    Before you start: If the panel shows SFTP Info instead of FTP Info, add sftp:// in front of the IP address. For example: sftp://167.114.172.201:8821

  4. Enter your game panel username and password into the Username and Password fields in FileZilla. You can change your password from within the panel.
    FileZilla Username and Password fields filled with game panel credentials
  5. The Port field will adjust automatically if you copied the full host:port string from the panel.
  6. Click Quickconnect to connect.

Troubleshooting

  • Connection refused: confirm the server is running and that you copied the full IP including the port.
  • Wrong credentials: use your game panel login, not a separate FTP password.
  • For direct file editing without FTP, use Configuration Files in the panel. See Edit Server Settings.