How to Connect to Your Insurgency: Sandstorm Server via FTP

Updated 10 June 2026 · By Host Havoc Technical Support Team

FTP lets you upload, download, and manage files on your Insurgency: Sandstorm server directly from your computer. Host Havoc recommends FileZilla as your FTP client.

Download FileZilla from: https://filezilla-project.org/download.php?show_all=1

Once you have FileZilla installed, use the steps below to connect. You may also need FTP access when setting up mods or editing configuration files manually.

Find your FTP credentials

  1. Log in to the Game Control Panel and navigate to your server.
  2. Near the middle of the server overview, locate the FTP Info section.
  3. Note the FTP IP address and port (for example, 167.114.172.201:8821).

If the panel shows SFTP Info instead of FTP Info, prefix the address with sftp:// when entering it in FileZilla (for example, sftp://167.114.172.201:8821).

Connect in FileZilla

  1. Open FileZilla.
  2. Paste the FTP host and port from the panel into the Host field in FileZilla's Quickconnect bar.
    FileZilla Quickconnect bar with FTP host and port entered from the game panel
  3. Enter your game panel username in the Username field.
  4. Enter your game panel password in the Password field. You can change your password from within the game panel if needed.
    FileZilla Quickconnect bar with username and password fields filled in
  5. The Port field will populate automatically if you included the port in the Host field.
  6. Click Quickconnect.

FileZilla will connect and display your server's files in the right-hand pane.

Troubleshooting

  • Connection refused: Confirm you copied the full host:port string from the FTP Info section, not just the IP.
  • Authentication failed: Re-enter your panel username and password. Passwords are case-sensitive.
  • SFTP error: If connecting via SFTP, ensure the sftp:// prefix is present in the Host field.