Can I Create Sub-Users for My cPanel Account?

Published June 8, 2026 · By Host Havoc Technical Support Team

cPanel on Host Havoc web hosting does not support creating additional sub-users with separate logins. If you need to give someone access to your cPanel account, you must share your cPanel credentials directly.

Note: Your cPanel credentials are separate from your billing account credentials. Sharing your cPanel login does not expose your billing information, payment methods, or other services on your account.

What to share

Your cPanel login details were included in the welcome email sent when your hosting plan was activated. To grant access:

  1. Locate your cPanel username and password from the welcome email or from the billing portal.
  2. Share these credentials securely with the person who needs access.
  3. After they have finished their work, change your cPanel password to revoke access.

Warning: Anyone with your cPanel credentials has full access to your files, databases, and email accounts. Share access only with people you trust, and change your password promptly when access is no longer needed.

Granting limited access

Although full sub-user accounts are not available, you can grant limited access by providing only what is needed:

  • For file access only, create a dedicated FTP account scoped to a specific directory. This avoids sharing your main cPanel login.
  • For Webmail access only, provide the email account credentials. See How to Access Webmail for login options.