How to Connect to Your HumanitZ Server via FTP

Updated June 10, 2026 · By Host Havoc Technical Support Team

FTP gives you direct access to your HumanitZ server's file system so you can upload configuration files, mods, and save data. Host Havoc recommends FileZilla as your FTP client.

Find your FTP credentials

  1. Log in to the Game Control Panel and navigate to your server.
  2. Locate the FTP Info section near the middle of the screen. It shows your FTP IP address and port (for example, 167.114.172.201:8821). Copy this value.
    FTP Info section showing the FTP IP address and port in the Game Control Panel

Note: If the panel shows SFTP Info instead of FTP Info, add sftp:// in front of the IP when entering it in FileZilla (for example, sftp://167.114.172.201:8821).

Connect with FileZilla

  1. Open FileZilla.
  2. Paste the FTP IP and port from the control panel into the Host field.
  3. Enter your Game Control Panel username and password into the Username and Password fields. You can change your password from within the panel.
    FileZilla connection fields with username and password entered
  4. The Port field will adjust automatically if you copied the full host:port string correctly.
  5. Click Quickconnect.

Once connected, you can browse, upload, and download files in the right-hand panel of FileZilla. For related tasks, see how to manage backups or how to reinstall your server.

Troubleshooting

  • If the connection is refused, confirm the server is running and that you are using the correct IP and port from the FTP Info section.
  • If you see a certificate warning in FileZilla, accept it to proceed - this is expected for game server FTP connections.