[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"TrustPilot_Reviews:*:limit=1&sort[]=-review_time":3,"TrustPilot_Stats:*:":13,"Currencies:*:":18,"Header_Content:*,translations.*::en":42,"Footer_Popular_Games:*:":50,"wiki_articles:id,article_path,date_created,date_updated,author_name,featured_image,category.id,category.kind,category.slug,category.game.path,category.game.name,category.game.image_cover,category.game.image_preview,category.game.whmcs_order_url,category.game.fullpath,category.translations.languages_code,category.translations.name,category.translations.description,subcategory.id,subcategory.slug,subcategory.sort,subcategory.display_style,subcategory.translations.languages_code,subcategory.translations.name,translations.languages_code,translations.title,translations.title_short,translations.description,translations.content_md:filter[article_path][_eq]=generate-mtr-report&filter[status][_eq]=published&filter[category][kind][_eq]=topic&filter[category][slug][_eq]=general&deep[translations][_filter][languages_code][_in]=en,en&deep[category][translations][_filter][languages_code][_in]=en,en&deep[subcategory][translations][_filter][languages_code][_in]=en,en&limit=1":79,"wiki_articles:id,article_path,date_created,date_updated,author_name,featured_image,category.id,category.kind,category.slug,category.game.path,category.game.name,category.game.image_cover,category.game.image_preview,category.game.whmcs_order_url,category.game.fullpath,category.translations.languages_code,category.translations.name,category.translations.description,subcategory.id,subcategory.slug,subcategory.sort,subcategory.display_style,subcategory.translations.languages_code,subcategory.translations.name,translations.languages_code,translations.title,translations.title_short,translations.description,translations.content_md:filter[category][_eq]=53&filter[article_path][_neq]=generate-mtr-report&filter[status][_eq]=published&sort=-date_created&limit=3&deep[translations][_filter][languages_code][_in]=en,en&deep[category][translations][_filter][languages_code][_in]=en,en&deep[subcategory][translations][_filter][languages_code][_in]=en,en":102,"wiki_categories:cta_url,translations.languages_code,translations.cta_label,translations.cta_title,translations.cta_body:filter[kind][_eq]=topic&filter[slug][_eq]=general&filter[status][_eq]=published&deep[translations][_filter][languages_code][_in]=en,en&limit=1":143,"wiki-article-md-512-en":148,"mdc--kyz7v2-key":148},{"data":4},[5],{"display":6,"review_id":7,"review_stars":8,"review_text":9,"review_time":10,"review_title":11,"review_tp_id":7,"reviewer":12},false,"6a10aae75ac38557c9304183",5,"Amazing and lightning fast Technical support makes Host Havoc a must have for hosting my VIntage Story server!","2026-05-22T21:13:43Z","Amazing and lightning fast Technical…","Mike Mansell",{"data":14},{"id":15,"reviewcount":16,"trustscore":17},1,1546,"4.7",{"data":19},[20,25,31,37],{"code":21,"id":15,"rate":22,"suffix":23,"symbol":24,"title":23},"usd","1.00000","USD","$",{"code":26,"id":27,"rate":28,"suffix":29,"symbol":30,"title":29},"eur",2,"0.86155","EUR","€",{"code":32,"id":33,"rate":34,"suffix":35,"symbol":36,"title":35},"gbp",3,"0.73464","GBP","£",{"code":38,"id":39,"rate":40,"suffix":41,"symbol":24,"title":41},"cad",4,"1.37116","CAD",{"data":43},{"id":15,"sale_active":44,"sale_html":45,"sale_icon":46,"sale_icon_2x":47,"_translatedFields":48},true,"Save 10% off new services for life by using code \u003Cspan style=\"color: #6aeb34\">SPRING\u003C\u002Fspan> at checkout!","2f67e468-c12e-4412-b2cd-b781354b70f6","28db222b-0aea-4e31-a56c-01cbe993b567",[49],"sale_html",{"data":51},[52,55,58,61,64,67,72,76],{"Game":53,"Game_Link":54,"id":15,"sort":15},"Windrose","\u002Fgame-servers\u002Fwindrose",{"Game":56,"Game_Link":57,"id":39,"sort":27},"Minecraft","\u002Fminecraft",{"Game":59,"Game_Link":60,"id":33,"sort":33},"7 Days to Die","\u002Fgame-servers\u002F7-days-to-die",{"Game":62,"Game_Link":63,"id":8,"sort":39},"Vintage Story","\u002Fgame-servers\u002Fvintage-story",{"Game":65,"Game_Link":66,"id":27,"sort":8},"Arma 3","\u002Fgame-servers\u002Farma-3",{"Game":68,"Game_Link":69,"id":70,"sort":71},"Arma Reforger","\u002Fgame-servers\u002Farma-reforger",7,6,{"Game":73,"Game_Link":74,"id":75,"sort":70},"DayZ","\u002Fgame-servers\u002Fdayz",8,{"Game":77,"Game_Link":78,"id":71,"sort":75},"Rust","\u002Fgame-servers\u002Frust",{"data":80},[81],{"id":82,"article_path":83,"date_created":84,"date_updated":85,"author_name":86,"featured_image":85,"category":87,"subcategory":85,"translations":96},512,"generate-mtr-report","2026-06-09T13:00:14.000Z",null,"Host Havoc Technical Support Team",{"id":88,"kind":89,"slug":90,"game":85,"translations":91},53,"topic","general",[92],{"languages_code":93,"name":94,"description":95},"en","General","Hardware, setup, reinstalls and connection help.",[97],{"languages_code":93,"title":98,"title_short":99,"description":100,"content_md":101},"How to Generate an MTR Report","Generate MTR Report","Learn how to generate an MTR (My Trace Route) report on Windows using WinMTR to diagnose network connection issues to your game server.","If the support team asks you to generate an MTR report, this guide explains how to obtain one. MTR (My Trace Route) records the path network packets take from your computer to the server, which helps diagnose routing or packet-loss issues.\n\nIf you are experiencing server performance problems, also see [reinstall your server](\u002Fwiki\u002Fgeneral\u002Freinstall-game-server) to rule out a corrupted install.\n\n## Install and run WinMTR\n\nMTR is available on most platforms. This guide covers Windows, where the tool is called WinMTR.\n\n1. Download WinMTR from [sourceforge.net\u002Fprojects\u002Fwinmtr](https:\u002F\u002Fsourceforge.net\u002Fprojects\u002Fwinmtr\u002F).\n2. Unzip the downloaded file to your local computer.\n3. Open the `WinMTR_x64` folder you unpacked.\n4. Double-click `WinMTR.exe` to open the program.\n5. Type your server's IP address into the **Host** field and click **Start**.\n6. Wait until the **Sent** column reaches at least 50 intervals.\n7. Click **Stop**, then click **Copy to clipboard**.\n8. Paste the report into your support ticket.\n\n## What the output looks like\n\nA completed WinMTR report looks similar to the example below:\n\n```\n|-------------------------------------------------------------------------------------------|\n|                                   WinMTR statistics                                      |\n|                       Host                    -   %  | Sent | Recv | Best | Avrg | Wrst | Last |\n|------------------------------------------------|------|------|------|------|------|------|\n| ip-192-168-0-1.ec2.internal            -    0 |  296 |  296 |    0 |   11 |   29 |   12 |\n| ip-10-73-64-1.ec2.internal             -    0 |  296 |  296 |    7 |   11 |   25 |    9 |\n| ip-10-0-71-101.ec2.internal            -    0 |  296 |  296 |   20 |   24 |   45 |   23 |\n| ip-10-0-18-69.ec2.internal             -    0 |  296 |  296 |   19 |   23 |   40 |   21 |\n| et-101-0-51.mpr02.tor151f.fibrenoire.ca -   0 |  296 |  296 |   18 |   25 |   88 |   27 |\n| et-0-0-2.mpr02.mtletx2.fibrenoire.ca   -    0 |  296 |  296 |   25 |   31 |   93 |   28 |\n| IP-208-94-110-74.static.fibrenoire.ca  -    0 |  296 |  296 |   25 |   29 |   51 |   28 |\n| core.mtl.dedicated.com                 -    0 |  296 |  296 |   29 |   50 |  142 |   65 |\n| 64.74.161.178                          -    0 |  296 |  296 |   24 |   27 |   36 |   30 |\n|________________________________________________|______|______|______|______|______|______|\nWinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider\n```\n\nInclude the full output when submitting your ticket so the support team can trace every hop.",{"data":103},[104,117,130],{"id":105,"article_path":106,"date_created":107,"date_updated":85,"author_name":86,"featured_image":85,"category":108,"subcategory":85,"translations":111},514,"reinstall-game-server","2026-06-09T13:00:22.000Z",{"id":88,"kind":89,"slug":90,"game":85,"translations":109},[110],{"languages_code":93,"name":94,"description":95},[112],{"languages_code":93,"title":113,"title_short":114,"description":115,"content_md":116},"How to Reinstall Your Game Server","Reinstall Server","Learn how to reinstall your Host Havoc game server through the Game Control Panel. Reinstalling deletes all server files except backups and downloads a fresh default install.","> **Before you start:** Reinstalling deletes all server files except backups and then downloads the default setup. This action cannot be undone. Back up any files you want to keep before proceeding.\n\nIf your server has corrupt files or persistent errors, a reinstall gives you a clean slate. For scheduled maintenance, consider setting up [automatic restarts](\u002Fwiki\u002Fgeneral\u002Fautomatic-restarts) instead.\n\n## Reinstall your server\n\n1. Log into the [Game Control Panel](https:\u002F\u002Fgamepanel.hosthavoc.com\u002F) and navigate to your server.\n2. Stop your server.\n3. Click the **[...More]** button to the right of the start, stop, and restart buttons.\n\n   ![The ...More button shown to the right of the server start, stop, and restart controls](https:\u002F\u002Fcontent.hosthavoc.com\u002Fassets\u002F712a38d4-61cd-43f2-b03c-e08550d8e908)\n\n4. Click **Reinstall**.\n5. Click the **Reinstall** button to confirm. Leave the options set to **Default values** unless you have a specific reason to change them.\n\nThe reinstall process may take up to 20 minutes depending on the size of the game files. Do not start or restart the server while it is in progress.\n\n## Troubleshooting\n\nIf the reinstall does not complete or the server still shows errors after reinstalling, open a support ticket with the support team and include your server details.",{"id":118,"article_path":119,"date_created":120,"date_updated":85,"author_name":86,"featured_image":85,"category":121,"subcategory":85,"translations":124},508,"automatic-restarts","2026-06-09T12:59:49.000Z",{"id":88,"kind":89,"slug":90,"game":85,"translations":122},[123],{"languages_code":93,"name":94,"description":95},[125],{"languages_code":93,"title":126,"title_short":127,"description":128,"content_md":129},"How to Set Up Automatic Restarts for Your Server","Automatic Restarts","Learn how to configure scheduled automatic restarts for your game server using the Host Havoc Game Control Panel's Scheduled Tasks feature.","Scheduling automatic restarts keeps your server stable and lets you apply updates on a regular cycle without manual intervention. This guide covers creating a scheduled restart task in the [Game Control Panel](https:\u002F\u002Fgamepanel.hosthavoc.com\u002F).\n\n## Create a scheduled restart\n\n1. Log into the [Game Control Panel](https:\u002F\u002Fgamepanel.hosthavoc.com\u002F) and navigate to your server.\n2. Click the **Scheduled Tasks** icon on the left-hand side.\n3. Click **New** at the top of the section, choose **Scheduled Start\u002FStop\u002FRestart**, then click **New** below that section.\n4. Give the task a name that lets you identify it quickly, and make sure the **Enabled** box is checked.\n5. For the type, choose **Daily** if you want the restart to occur at the same time each day.\n6. Set the start date and time. This is the time the task runs every day. To confirm the time reflects your local timezone, refer to the timezone article in the control panel documentation.\n7. Click **Save**.\n\n> **Before you start:** Advanced options including action type and a setting to wait until the server is empty before restarting are available in the **Advanced Options** section.\n\n## Repeating restarts within a day\n\nTo restart every 6 hours in a 24-hour period, check the **Repeat Task** option when configuring the task and set the repeat interval to 6 hours. The task will then fire at the start time and again at each interval throughout the day.\n\n![Scheduled task configured with Repeat Task checked and a 6-hour interval](https:\u002F\u002Fcontent.hosthavoc.com\u002Fassets\u002F57ac63d3-4e97-4051-bd83-d58593129bf0)",{"id":131,"article_path":132,"date_created":133,"date_updated":85,"author_name":86,"featured_image":85,"category":134,"subcategory":85,"translations":137},506,"operating-systems","2026-06-09T12:59:39.000Z",{"id":88,"kind":89,"slug":90,"game":85,"translations":135},[136],{"languages_code":93,"name":94,"description":95},[138],{"languages_code":93,"title":139,"title_short":140,"description":141,"content_md":142},"What Operating Systems Does Host Havoc Use?","Operating Systems","Find out which operating systems Host Havoc uses for game servers, Minecraft, and web hosting services.","Host Havoc uses different operating systems depending on the type of service you have ordered. See [server hardware](\u002Fwiki\u002Fgeneral\u002Fserver-hardware) for the underlying hardware specifications at each location.\n\n## Operating systems by service type\n\n- **Game servers:** Windows Server 2012 R2, Windows Server 2016, Windows Server 2019, and Windows Server 2022.\n- **Minecraft servers and web hosting:** CentOS 7.x.",{"data":144},[145],{"cta_url":85,"translations":146},[147],{"languages_code":93,"cta_label":85,"cta_title":85,"cta_body":85},{"data":149,"body":152,"toc":324},{"title":150,"description":151},"","If the support team asks you to generate an MTR report, this guide explains how to obtain one. MTR (My Trace Route) records the path network packets take from your computer to the server, which helps diagnose routing or packet-loss issues.",{"type":153,"children":154},"root",[155,162,176,183,188,297,303,308,319],{"type":156,"tag":157,"props":158,"children":159},"element","p",{},[160],{"type":161,"value":151},"text",{"type":156,"tag":157,"props":163,"children":164},{},[165,167,174],{"type":161,"value":166},"If you are experiencing server performance problems, also see ",{"type":156,"tag":168,"props":169,"children":171},"a",{"href":170},"\u002Fwiki\u002Fgeneral\u002Freinstall-game-server",[172],{"type":161,"value":173},"reinstall your server",{"type":161,"value":175}," to rule out a corrupted install.",{"type":156,"tag":177,"props":178,"children":180},"h2",{"id":179},"install-and-run-winmtr",[181],{"type":161,"value":182},"Install and run WinMTR",{"type":156,"tag":157,"props":184,"children":185},{},[186],{"type":161,"value":187},"MTR is available on most platforms. This guide covers Windows, where the tool is called WinMTR.",{"type":156,"tag":189,"props":190,"children":191},"ol",{},[192,211,216,230,243,262,274,292],{"type":156,"tag":193,"props":194,"children":195},"li",{},[196,198,209],{"type":161,"value":197},"Download WinMTR from ",{"type":156,"tag":168,"props":199,"children":206},{"href":200,"rel":201,"target":205},"https:\u002F\u002Fsourceforge.net\u002Fprojects\u002Fwinmtr\u002F",[202,203,204],"nofollow","noopener","noreferrer","_blank",[207],{"type":161,"value":208},"sourceforge.net\u002Fprojects\u002Fwinmtr",{"type":161,"value":210},".",{"type":156,"tag":193,"props":212,"children":213},{},[214],{"type":161,"value":215},"Unzip the downloaded file to your local computer.",{"type":156,"tag":193,"props":217,"children":218},{},[219,221,228],{"type":161,"value":220},"Open the ",{"type":156,"tag":222,"props":223,"children":225},"code",{"className":224},[],[226],{"type":161,"value":227},"WinMTR_x64",{"type":161,"value":229}," folder you unpacked.",{"type":156,"tag":193,"props":231,"children":232},{},[233,235,241],{"type":161,"value":234},"Double-click ",{"type":156,"tag":222,"props":236,"children":238},{"className":237},[],[239],{"type":161,"value":240},"WinMTR.exe",{"type":161,"value":242}," to open the program.",{"type":156,"tag":193,"props":244,"children":245},{},[246,248,254,256,261],{"type":161,"value":247},"Type your server's IP address into the ",{"type":156,"tag":249,"props":250,"children":251},"strong",{},[252],{"type":161,"value":253},"Host",{"type":161,"value":255}," field and click ",{"type":156,"tag":249,"props":257,"children":258},{},[259],{"type":161,"value":260},"Start",{"type":161,"value":210},{"type":156,"tag":193,"props":263,"children":264},{},[265,267,272],{"type":161,"value":266},"Wait until the ",{"type":156,"tag":249,"props":268,"children":269},{},[270],{"type":161,"value":271},"Sent",{"type":161,"value":273}," column reaches at least 50 intervals.",{"type":156,"tag":193,"props":275,"children":276},{},[277,279,284,286,291],{"type":161,"value":278},"Click ",{"type":156,"tag":249,"props":280,"children":281},{},[282],{"type":161,"value":283},"Stop",{"type":161,"value":285},", then click ",{"type":156,"tag":249,"props":287,"children":288},{},[289],{"type":161,"value":290},"Copy to clipboard",{"type":161,"value":210},{"type":156,"tag":193,"props":293,"children":294},{},[295],{"type":161,"value":296},"Paste the report into your support ticket.",{"type":156,"tag":177,"props":298,"children":300},{"id":299},"what-the-output-looks-like",[301],{"type":161,"value":302},"What the output looks like",{"type":156,"tag":157,"props":304,"children":305},{},[306],{"type":161,"value":307},"A completed WinMTR report looks similar to the example below:",{"type":156,"tag":309,"props":310,"children":314},"pre",{"className":311,"code":313,"language":161},[312],"language-text","|-------------------------------------------------------------------------------------------|\n|                                   WinMTR statistics                                      |\n|                       Host                    -   %  | Sent | Recv | Best | Avrg | Wrst | Last |\n|------------------------------------------------|------|------|------|------|------|------|\n| ip-192-168-0-1.ec2.internal            -    0 |  296 |  296 |    0 |   11 |   29 |   12 |\n| ip-10-73-64-1.ec2.internal             -    0 |  296 |  296 |    7 |   11 |   25 |    9 |\n| ip-10-0-71-101.ec2.internal            -    0 |  296 |  296 |   20 |   24 |   45 |   23 |\n| ip-10-0-18-69.ec2.internal             -    0 |  296 |  296 |   19 |   23 |   40 |   21 |\n| et-101-0-51.mpr02.tor151f.fibrenoire.ca -   0 |  296 |  296 |   18 |   25 |   88 |   27 |\n| et-0-0-2.mpr02.mtletx2.fibrenoire.ca   -    0 |  296 |  296 |   25 |   31 |   93 |   28 |\n| IP-208-94-110-74.static.fibrenoire.ca  -    0 |  296 |  296 |   25 |   29 |   51 |   28 |\n| core.mtl.dedicated.com                 -    0 |  296 |  296 |   29 |   50 |  142 |   65 |\n| 64.74.161.178                          -    0 |  296 |  296 |   24 |   27 |   36 |   30 |\n|________________________________________________|______|______|______|______|______|______|\nWinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider\n",[315],{"type":156,"tag":222,"props":316,"children":317},{"__ignoreMap":150},[318],{"type":161,"value":313},{"type":156,"tag":157,"props":320,"children":321},{},[322],{"type":161,"value":323},"Include the full output when submitting your ticket so the support team can trace every hop.",{"title":150,"searchDepth":27,"depth":15,"links":325},[326,327],{"id":179,"depth":27,"text":182},{"id":299,"depth":27,"text":302}]