[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"TrustPilot_Reviews:*:limit=1&sort[]=-review_time":3,"TrustPilot_Stats:*:":13,"Currencies:*:":18,"Header_Content:*,translations.*::en":42,"Footer_Popular_Games:*:":50,"wiki_categories:id,kind,cta_url,slug,game,game.path,game.name,game.image_cover,game.whmcs_order_url,game.fullpath,translations.languages_code,translations.name,translations.description,translations.title,translations.cta_label,articles.id,articles.article_path,articles.sort,articles.date_created,articles.date_updated,articles.author_name,articles.featured_image,articles.subcategory.id,articles.subcategory.slug,articles.subcategory.sort,articles.subcategory.display_style,articles.subcategory.translations.languages_code,articles.subcategory.translations.name,articles.translations.languages_code,articles.translations.title,articles.translations.title_short,articles.translations.description,articles.translations.content_md:filter[kind][_eq]=topic&filter[slug][_eq]=billing&filter[status][_eq]=published&deep[translations][_filter][languages_code][_in]=en,en&deep[articles][_filter][status][_eq]=published&deep[articles][_sort]=sort&deep[articles][_limit]=-1&deep[articles][translations][_filter][languages_code][_in]=en,en&deep[articles][subcategory][translations][_filter][languages_code][_in]=en,en&limit=1":79},{"data":4},[5],{"display":6,"review_id":7,"review_stars":8,"review_text":9,"review_time":10,"review_title":11,"review_tp_id":7,"reviewer":12},false,"6a10aae75ac38557c9304183",5,"Amazing and lightning fast Technical support makes Host Havoc a must have for hosting my VIntage Story server!","2026-05-22T21:13:43Z","Amazing and lightning fast Technical…","Mike Mansell",{"data":14},{"id":15,"reviewcount":16,"trustscore":17},1,1546,"4.7",{"data":19},[20,25,31,37],{"code":21,"id":15,"rate":22,"suffix":23,"symbol":24,"title":23},"usd","1.00000","USD","$",{"code":26,"id":27,"rate":28,"suffix":29,"symbol":30,"title":29},"eur",2,"0.86155","EUR","€",{"code":32,"id":33,"rate":34,"suffix":35,"symbol":36,"title":35},"gbp",3,"0.73464","GBP","£",{"code":38,"id":39,"rate":40,"suffix":41,"symbol":24,"title":41},"cad",4,"1.37116","CAD",{"data":43},{"id":15,"sale_active":44,"sale_html":45,"sale_icon":46,"sale_icon_2x":47,"_translatedFields":48},true,"Save 10% off new services for life by using code \u003Cspan style=\"color: #6aeb34\">SPRING\u003C\u002Fspan> at checkout!","2f67e468-c12e-4412-b2cd-b781354b70f6","28db222b-0aea-4e31-a56c-01cbe993b567",[49],"sale_html",{"data":51},[52,55,58,61,64,67,72,76],{"Game":53,"Game_Link":54,"id":15,"sort":15},"Windrose","\u002Fgame-servers\u002Fwindrose",{"Game":56,"Game_Link":57,"id":39,"sort":27},"Minecraft","\u002Fminecraft",{"Game":59,"Game_Link":60,"id":33,"sort":33},"7 Days to Die","\u002Fgame-servers\u002F7-days-to-die",{"Game":62,"Game_Link":63,"id":8,"sort":39},"Vintage Story","\u002Fgame-servers\u002Fvintage-story",{"Game":65,"Game_Link":66,"id":27,"sort":8},"Arma 3","\u002Fgame-servers\u002Farma-3",{"Game":68,"Game_Link":69,"id":70,"sort":71},"Arma Reforger","\u002Fgame-servers\u002Farma-reforger",7,6,{"Game":73,"Game_Link":74,"id":75,"sort":70},"DayZ","\u002Fgame-servers\u002Fdayz",8,{"Game":77,"Game_Link":78,"id":71,"sort":75},"Rust","\u002Fgame-servers\u002Frust",{"data":80},[81],{"id":33,"kind":82,"cta_url":83,"slug":84,"game":83,"translations":85,"articles":91},"topic",null,"billing",[86],{"languages_code":87,"name":88,"description":89,"title":90,"cta_label":83},"en","Billing","Payments, upgrades, transfers and account help.","Billing Help & Guides",[92,111,123,135,150,162,174,189,201,213],{"id":93,"article_path":94,"sort":83,"date_created":95,"date_updated":96,"author_name":97,"featured_image":83,"subcategory":98,"translations":105},35,"cancel-service","2026-06-08T14:59:45.000Z","2026-06-08T15:05:45.000Z","Host Havoc Technical Support Team",{"id":75,"slug":99,"sort":100,"display_style":101,"translations":102},"general",99,"list",[103],{"languages_code":87,"name":104},"General",[106],{"languages_code":87,"title":107,"title_short":108,"description":109,"content_md":110},"How to Cancel Your Service","Cancel Service","Submit a cancellation request through the billing area to end your service immediately or at the end of your billing period.","You can submit a cancellation request at any time through the billing area. Before cancelling, check if [transferring the service](\u002Fwiki\u002Fbilling\u002Ftransfer-service) to another user is a better fit for your situation.\n\n## Steps\n\n1. Log in to your [billing area](https:\u002F\u002Fhosthavoc.com\u002Fbilling).\n2. Click **Services**.\n3. Click the service you want to cancel.\n4. Click **Request Cancellation** in the left-hand sidebar.\n5. Choose your cancellation type:\n   - **Immediate** cancels the service right away and permanently deletes all associated files.\n   - **End of Billing Period** keeps the service active until the current period ends and stops future invoices.\n\n> **Warning:** Choosing immediate cancellation terminates your service and deletes all files without recovery. Download any backups before proceeding.\n\n## Troubleshooting\n\nIf you do not see the **Request Cancellation** option, confirm you are logged in as the primary account holder, not a sub-user contact. Sub-users require the cancellation permission to perform this action.",{"id":112,"article_path":113,"sort":83,"date_created":95,"date_updated":96,"author_name":97,"featured_image":83,"subcategory":114,"translations":117},36,"upgrade-downgrade",{"id":75,"slug":99,"sort":100,"display_style":101,"translations":115},[116],{"languages_code":87,"name":104},[118],{"languages_code":87,"title":119,"title_short":120,"description":121,"content_md":122},"How to Upgrade or Downgrade Your Service","Upgrade or Downgrade","Change your server's slot count or plan at any time through the billing area. Game servers require a restart after the change takes effect.","You can resize your service at any time through the billing area without waiting for a renewal date. To switch to a completely different game instead, see [How to Switch Games](\u002Fwiki\u002Fbilling\u002Fswitch-game).\n\n## Steps\n\n1. Log in to your [billing area](https:\u002F\u002Fhosthavoc.com\u002Fbilling).\n2. Click the service you want to resize.\n3. In the left-hand sidebar, click **Upgrade\u002FDowngrade Options**.\n4. Select your new plan or slot count and confirm the change.\n5. Restart your game server from the game panel so the new resources take effect.\n\n> **Note:** The billing area processes the plan change immediately. The game server itself only reflects the new limits after a restart.\n\nIf you have questions about which plan fits your needs, submit a support ticket and a team member will assist you.",{"id":124,"article_path":125,"sort":83,"date_created":95,"date_updated":96,"author_name":97,"featured_image":83,"subcategory":126,"translations":129},37,"switch-game",{"id":75,"slug":99,"sort":100,"display_style":101,"translations":127},[128],{"languages_code":87,"name":104},[130],{"languages_code":87,"title":131,"title_short":132,"description":133,"content_md":134},"How to Switch Your Server to a Different Game","Switch Games","Use the Upgrade\u002FDowngrade option in the billing area to switch your existing server to a different game without purchasing a new service.","You can switch an existing server to a different game through the billing area. This is different from resizing your current plan; for slot or RAM changes see [Upgrade or Downgrade Your Service](\u002Fwiki\u002Fbilling\u002Fupgrade-downgrade).\n\n## Steps\n\n1. Log in to your [billing area](https:\u002F\u002Fhosthavoc.com\u002Fbilling).\n2. Click the **Services** icon.\n3. Select the service you want to switch.\n4. Click the **Upgrade\u002FDowngrade** option.\n5. Click **Choose Product** on the game you want to switch to.\n6. Click **Continue** to confirm.\n\n> **Note:** Switching places you on the base package for the new game. If you need more slots or RAM, [upgrade the service](\u002Fwiki\u002Fbilling\u002Fupgrade-downgrade) after switching.\n\n### Pricing at switch time\n\n- If the new game costs more, you pay the price difference for the remaining time in your billing period.\n- If the new game costs less, you receive account credit based on the price difference and the remaining time.\n\n## Troubleshooting\n\nIf the server does not start after switching, go to the game panel, click the **...more** section, and run the **Reinstall** script. This resolves most start errors that occur after a game switch.",{"id":136,"article_path":137,"sort":83,"date_created":95,"date_updated":96,"author_name":97,"featured_image":83,"subcategory":138,"translations":144},38,"payment-declined",{"id":71,"slug":139,"sort":140,"display_style":101,"translations":141},"troubleshooting",60,[142],{"languages_code":87,"name":143},"Troubleshooting",[145],{"languages_code":87,"title":146,"title_short":147,"description":148,"content_md":149},"Card Declined or Blank Screen After Payment","Payment Declined","Resolve a declined card or blank white screen after entering credit card details in the Host Havoc billing area.","A blank screen or declined message after entering your card details is typically caused by one of a few specific issues. Review the causes below before retrying. If you need help with a different billing issue, visit the [billing area](https:\u002F\u002Fhosthavoc.com\u002Fbilling) or submit a support ticket.\n\n## Common causes\n\n**Unsupported card type**\nNot all card networks are accepted. Cards issued on the Discover or Diner's Club networks cannot be processed.\n\n**Prepaid or gift card**\nPrepaid cards and gift cards are not reliably accepted by the payment gateway. Use a standard debit or credit card instead.\n\n**Bank declined the charge**\nYour bank may block international or unfamiliar charges. Contact your bank directly to authorize the transaction, then retry.\n\n## Next steps\n\nIf none of the above apply or the issue persists after trying a different card, submit a support ticket through the billing area and include the last four digits of the card and the approximate time of the attempt so the team can investigate.",{"id":151,"article_path":152,"sort":83,"date_created":95,"date_updated":96,"author_name":97,"featured_image":83,"subcategory":153,"translations":156},39,"transfer-service",{"id":75,"slug":99,"sort":100,"display_style":101,"translations":154},[155],{"languages_code":87,"name":104},[157],{"languages_code":87,"title":158,"title_short":159,"description":160,"content_md":161},"How to Transfer a Service to Another Account","Transfer Service","Transfer ownership of a Host Havoc service to another person by submitting a billing ticket with the recipient's account email.","You can transfer ownership of a service to another person's Host Havoc account. This is different from [adding a sub-user contact](\u002Fwiki\u002Fbilling\u002Fadd-contact), which grants billing access without transferring ownership.\n\n## Before you start\n\n- The recipient must have a Host Havoc billing account at [hosthavoc.com\u002Fbilling](https:\u002F\u002Fhosthavoc.com\u002Fbilling). If they do not have one, they need to register first.\n- Have the recipient's registered email address ready.\n\n## Steps\n\n1. Ask the recipient to create a billing account if they do not already have one.\n2. Log in to your own billing area.\n3. Submit a support ticket requesting the service transfer.\n4. Include the recipient's email address in the ticket.\n\nThe support team will move the service to the recipient's account. If you have further questions, include them in the same ticket.",{"id":163,"article_path":164,"sort":83,"date_created":95,"date_updated":96,"author_name":97,"featured_image":83,"subcategory":165,"translations":168},40,"public-pay",{"id":75,"slug":99,"sort":100,"display_style":101,"translations":166},[167],{"languages_code":87,"name":104},[169],{"languages_code":87,"title":170,"title_short":171,"description":172,"content_md":173},"Receiving Donations via Public Pay","Public Pay","Share a Public Pay link so your community can contribute funds that are applied as account credit toward your hosting invoices.","Public Pay lets you share a link so players and community members can contribute funds toward your hosting costs. Contributions are applied as account credit and can be used toward open invoices. For other billing management options, see the [billing area](https:\u002F\u002Fhosthavoc.com\u002Fbilling).\n\n> **Note:** Public Pay is currently temporarily disabled.\n\n## How it works\n\n1. Log in to your [billing area](https:\u002F\u002Fhosthavoc.com\u002Fbilling).\n2. On the home screen, click the **Public Pay** link in the lower-right area.\n3. Copy the generated link and share it with your community.\n\nContributions go directly to your account credit balance. The balance is visible when viewing an unpaid invoice or by clicking the **Notifications** icon at the top right of the billing area.\n\n> **Warning:** All donations and contributions are non-refundable and cannot be redeemed for cash.",{"id":175,"article_path":176,"sort":83,"date_created":95,"date_updated":96,"author_name":97,"featured_image":83,"subcategory":177,"translations":183},41,"add-contact",{"id":27,"slug":178,"sort":179,"display_style":101,"translations":180},"configuration",20,[181],{"languages_code":87,"name":182},"Configuration",[184],{"languages_code":87,"title":185,"title_short":186,"description":187,"content_md":188},"How to Add Sub-Users (Contacts) to Your Billing Account","Add Billing Contact","Invite a friend or team member as a billing contact to let them make payments, submit tickets, or manage services on your account.","You can invite other people to your billing account as contacts (sub-users). Contacts can be granted permissions to pay invoices, submit tickets, or manage your services depending on what you allow. This is different from [transferring a service](\u002Fwiki\u002Fbilling\u002Ftransfer-service) to someone else.\n\n> **Before you start:** Billing contacts do not get direct access to your game panel. For game panel access, the person needs their own separate panel account.\n\n## Steps\n\n1. Log in to your [Host Havoc billing account](https:\u002F\u002Fhosthavoc.com\u002Fbilling).\n2. Click your name in the top-right corner, then select **User Management**.\n3. In the **Invite New User** section, enter the email address of the person you want to add.\n4. Select the permissions to grant:\n   - **All Permissions** gives the contact full access to manage services, place orders, and more.\n   - **Choose Permissions** lets you select individual permissions.\n5. Click **Send Invite**.\n\n   ![Billing User Management menu](https:\u002F\u002Fcontent.hosthavoc.com\u002Fassets\u002Fdfd6437a-235f-4985-a17f-270523904c65)\n\n   ![Granting a billing contact access to your account](https:\u002F\u002Fcontent.hosthavoc.com\u002Fassets\u002F6c49cb7b-43e6-437c-a83c-927eed0e0919)\n\nThe invited person receives an email with a link to complete their Host Havoc account setup and gain access to your billing account with the permissions you assigned.\n\nIf you need further help, submit a support ticket and the team will assist you.",{"id":190,"article_path":191,"sort":83,"date_created":95,"date_updated":96,"author_name":97,"featured_image":83,"subcategory":192,"translations":195},42,"billing-currency",{"id":75,"slug":99,"sort":100,"display_style":101,"translations":193},[194],{"languages_code":87,"name":104},[196],{"languages_code":87,"title":197,"title_short":198,"description":199,"content_md":200},"What Currency Does Host Havoc Use?","Billing Currency","Host Havoc bills primarily in US Dollars and also accepts Euros, British Pounds, and Canadian Dollars. Your preferred currency can be set at the top of the website.","Host Havoc is a Canada-based company but primarily operates in US Dollars. If you need help updating any billing settings, visit the [billing area](https:\u002F\u002Fhosthavoc.com\u002Fbilling) or submit a support ticket.\n\n## Supported currencies\n\nHost Havoc accepts the following currencies:\n\n| Currency | Code |\n|---|---|\n| US Dollar (primary) | USD |\n| Euro | EUR |\n| British Pound | GBP |\n| Canadian Dollar | CAD |\n\nYour preferred currency can be selected at the top of the Host Havoc website. All pricing is based on USD exchange rates.\n\n## Changing currency on an existing account\n\nIf your account is currently set to a currency that is not your preference, the support team may be able to adjust it manually. This is not possible in all cases. Submit a support ticket to request a currency change.\n\n> **Note:** If you have taxes applied to your account, see [taxes and billing](\u002Fwiki\u002Fbilling\u002Fbilling-taxes) for details on how Canadian sales tax applies.",{"id":202,"article_path":203,"sort":83,"date_created":95,"date_updated":96,"author_name":97,"featured_image":83,"subcategory":204,"translations":207},43,"change-language",{"id":27,"slug":178,"sort":179,"display_style":101,"translations":205},[206],{"languages_code":87,"name":182},[208],{"languages_code":87,"title":209,"title_short":210,"description":211,"content_md":212},"How to Change the Billing Panel Language","Panel Language","Switch the display language of the Host Havoc billing panel using the language icon in the top-right navigation bar.","The Host Havoc billing panel supports multiple display languages. You can switch the language at any time without affecting your account settings or services. For other account preferences, visit the [billing area](https:\u002F\u002Fhosthavoc.com\u002Fbilling).\n\n## Steps\n\n1. Log in to your [billing area](https:\u002F\u002Fhosthavoc.com\u002Fbilling).\n2. Look at the top-right corner of the page, below the primary navigation bar.\n3. Click the leftmost icon in that row (to the left of **Notifications** and **Logout**).\n4. Select your preferred language from the list.\n\n   ![Billing panel language selector location](https:\u002F\u002Fcontent.hosthavoc.com\u002Fassets\u002F4ee44b58-66b6-4109-ad9a-08e4f48dcec8)\n\nThe billing panel reloads in the selected language immediately.\n\nIf you have further questions, submit a support ticket and a team member will assist you.",{"id":214,"article_path":215,"sort":83,"date_created":95,"date_updated":216,"author_name":97,"featured_image":83,"subcategory":217,"translations":220},44,"billing-taxes","2026-06-09T03:07:45.000Z",{"id":75,"slug":99,"sort":100,"display_style":101,"translations":218},[219],{"languages_code":87,"name":104},[221],{"languages_code":87,"title":222,"title_short":223,"description":224,"content_md":225},"Will I Be Charged Taxes on My Hosting Invoice?","Taxes","Canadian residents are charged sales tax based on their province. Customers outside Canada are not subject to Host Havoc sales tax.","Host Havoc is a Canadian business and is required by the Canadian Revenue Agency to collect sales tax from Canadian residents. The tax rate depends on your province of residence. For currency-related questions, see [What Currency Does Host Havoc Use?](\u002Fwiki\u002Fbilling\u002Fbilling-currency)\n\n## Who is charged tax?\n\n- **Canadian residents:** Taxed at the rate applicable to your province.\n- **Non-Canadian customers:** Not subject to Host Havoc sales tax.\n\n## Address verification\n\nHost Havoc uses fraud-prevention tools to verify billing addresses. This ensures that tax is applied accurately and prevents misuse of incorrect addresses to avoid provincial sales tax, in compliance with CRA requirements.\n\nIf you have questions about how tax applies to your account, submit a support ticket and a team member will assist you."]